We do not offer refunds on sales. However , we will be happy to replace or exchange the item with one of equal value should there be loss or breakage. all parcels are shipped with copious amounts of bubble wrap in custom made corrugated boxes delivered to your Home.
we package our items with great care,
For international orders the customer is responsible for import taxes and any custom fees
Undelivered Orders or lost in the mail rarely happen In the event that your package is not delivered, all efforts will be made to locate, track and confirm. If in the rare circumstance it has been more than 8 weeks for international, the package will be considered "lost" and a replacement will be sent. In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper's inspection.